Modern rectangular optical glasses featuring a sophisticated transparent gray frame and clean geometric shape. The subtle translucent finish gives the design a contemporary, lightweight appearance, while the structured rectangular silhouette creates a polished everyday look.

Masry+ Return & Exchange Policy

We stand behind every pair.

Exchanges

If your frame doesn't feel right, we'll swap it — no drama.

• You have 7 days from the date of delivery to request an exchange
• The frame must be unused, with all original packaging and tags intact
• Return shipping is at the customer's expense
• To start an exchange, message us on Instagram

Defects & Wrong Items

We take full responsibility for our mistakes.

• If your order arrives with a manufacturing defect or is the wrong item, we will exchange it or refund it in full
• We cover all return shipping costs in these cases
• Report the issue within 14 days of delivery with a photo and your order number

Prescription Lenses

Custom prescription lenses are made specifically for you and cannot be returned or exchanged unless there is a verified manufacturing defect. By completing your order, you acknowledge and accept this condition.

What We Cannot Accept

• Frames that have been worn, adjusted, or show signs of use
• Items returned after 7 days without prior approval
• Items returned without original packaging

The Masry+ Difference

Not sure about your purchase? You can visit either Masry Optics branch in person for a free frame assessment — something no other online eyewear brand in Egypt offers.

Refunds

Approved refunds are processed within 5–7 business days back to your original payment method. COD orders are refunded via bank transfer or Instapay — we'll coordinate with you directly.

Masry+ complies with all applicable Egyptian Consumer Protection Authority regulations.